A delivery and installation fee will be added for all bookings. We require a 2-hour installation window and 1 hour for tear down. If a rush install and/or tear down is required, an additional fee will be charged. Flower Walls are delivered on the date of your event and picked up the next day. If a same-day pick up is required, an additional fee may be charged. Late pick up fee: A late pick up fee will be charged for any events that require pick up after 9:00PM. I’m a Return and Refund policy. I’m a great place to let your customers know what to do in case they are dissatisfied with their purchase. Having a straightforward refund or exchange policy is a great way to build trust and reassure your customers that they can buy with confidence.